As a service to our website visitors we are happy to provide a range of links to the sites of other organisations with which we have contact. In many cases these are service providers we have found helpful and are happy to refer you to. Some are well-known, others less so.
Links to Web Feedback questionnaires
- If you have an arrangement with Richard Smith Associates to complete Belbin's InterplaceŽ questionnaire on-line, please click the BelbinŽ Team Roles logo below then enter your ID and password.

Professional membership and resource organisations
For professional and technical enquiries about any aspect of Human Resource Management the key professional body is
The Chartered Institute of Personnel and Development
For advice and support for directors of companies of all sizes, as well as owner-managers or partners in smaller firms,
The Institute of Directors provides a wealth of practical resources.
The
Marketing Guild provide their members with a constant supply of fresh marketing ideas, both in print and through inexpensive workshops, designed to develop profitable business.
Professional services
Our solicitors are
Bridge McFarland in Grimsby. We have found the personal service and support of one of the partners, Robert Edwards, has been outstanding over the years.
Our accountants are
Lawrence Grant, based in Stanmore, NW London. Through their partner Paul Levy they have provided consistent and high-integrity professional advice and support from the beginning of our business.
We have been very happy with the business services provided to us by
Lloyds TSB, who have been our bankers since the business began.
Training and development resources
In the course of our work we use some outstanding business simulations on business finance, strategy, process management and customer focus designed by
ProfitAbility Ltd.
For a wealth of strong, academic reading and research, available for downloading from the web, we make extensive use of the resources available from
Harvard Business School Publishing, including articles from the Harvard Business Review.
We have found the service provided by
Progressive Training Resources, based in Eastcote, north-west London very helpful. They carry in stock films, exercises and a whole host of learning, training and development resources from a wide range of publishers, and provide facilities for clients to view - and buy - them through this excellent "one-stop shop".
Practical exercises and other resources to include in training designs can be obtained from
Management Learning Resources.
The vast range of training materials - exercises, questionnaires and literature - on a wide range of personal and interpersonal topics we can source through
Pfeiffer has helped us with many learning designs.
For materials to support learning about the learning process and developing Learning Organisations we have found materials published by
Peter Honey both theoretically sound and practically useful to our clients.
As a source of books on business (and much more), including hard-to-obtain and out of print titles,
Amazon.co.uk (in the UK) or
Amazon.com (US) provide us with excellent service.
We use material on Transformational Leadership and Change Management developed by W. Warner Burke, and now available from
PWC in New York.
This website was carefully designed to meet our objectives by people with a friendly approach at
Rede Design, who offer a wide range of website, graphic design and print services.
Office and computer services
For computer equipment, software and supplies we have made much use of the excellent, fast service provided by
Action Computer Supplies.
Our internet services are provided by
CompuServe, largely due to their excellent international network which has given us reliable local access numbers in many parts of the world.
We have good experiences of buying PCs through
Dell (of whom most people have heard) and
DAN Technology (of whom many have not). Both have given good service support to us when we've needed it.
We often need to ship training materials for courses and workshops to remote parts of the world. In doing this we have invariably used
DHL International and found them both fast and reliable.
We have consistently good experience of
Viking Direct as a source of competitively-priced stationery delivered promptly and at reasonable cost.
Our web address was obtained through
onestopnames, who also host this site for us, and who provide helpful technical advice and support when we need it.
As a starting point for searches of the internet we find
Yahoo.com an excellent portal.
If you like the water effect in the top left of the button bar on this website, you can obtain this and a range of similar effects from
Durius
Travel and conference facilities
Our international travel often involves flying with
British Airways whose travel services we appreciate and whose website we use frequently.
Some hotels and conference centres have a certain "something extra" either as conference venues or as places to stay on business. We are happy to link you to some that we have found especially helpful:
Business directories and services we are linked with